Terms and Conditions

Effective: 11 July 2026 · Version: 2.0 Applies to: learn.crenc.org and all related educational services

---

1. Who these Terms are between

These Terms and Conditions ("Terms") form a legal agreement between you (the person or organisation using this site) and Clinical Research Education, Networking and Consultancy (CRENC), a Cameroonian non-profit ("CRENC", "we", "us", "our"). They govern your access to and use of learn.crenc.org and all courses, webinars, resources, forums, certificates, and related services (together, the "Services").

2. Accepting these Terms

By accessing or using the Services you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use the Services.

We may update these Terms — for example when we add features, when the law changes, or when we adjust our practices. Material changes will be signalled at the top of this page and, where reasonable, by an announcement or email to registered users. Continued use of the Services after an update constitutes acceptance of the revised Terms; if you do not accept them, you should stop using the Services and, if you wish, delete your account.

3. Eligibility

To use the Services you must:

• Be at least 18 years old, or use the Services with the involvement and consent of a parent or legal guardian;
• Have the legal capacity to enter into these Terms;
• Provide accurate, current, and complete information when you register or subscribe;
• Not be prohibited from using the Services under any law that applies to you.

4. Your account

• Registration. Some features require you to create an account. You must supply truthful information and keep it up to date.
• Security. You are responsible for keeping your login credentials confidential and for activity that takes place under your account. Tell us at [email protected] as soon as you suspect unauthorised access.
• One person per account. Accounts are for individual use. You may not share your account, sell it, or transfer it.
• Deactivation. You may deactivate your account at any time by writing to us. On deactivation, your personal data is handled according to our Privacy Policy.

5. How you may use the Services

We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for personal, non-commercial educational purposes consistent with these Terms.

6. What you may not do

When using the Services you agree not to:

• Copy, download, reproduce, republish, sell, licence, or otherwise redistribute course materials except as expressly permitted;
• Use the Services for anything unlawful, defamatory, harassing, discriminatory, or deceptive;
• Attempt to access another user's account, or share your own with anyone;
• Interfere with or attempt to disrupt the site's servers, networks, or security controls;
• Use bots, scrapers, or other automated means to access, copy, or index content;
• Reverse engineer, decompile, or attempt to derive source code from any part of the Services;
• Misrepresent your identity, affiliation, or credentials;
• Upload malware, viruses, or other harmful code;
• Post content that infringes another party's rights, that is obscene, or that promotes hatred or violence.

The above list is illustrative, not exhaustive.

We may investigate and act on suspected violations, including by removing content, suspending or terminating your account, and reporting to competent authorities.

7. User-generated content

You may be able to publish content on the Services — for example forum posts, comments, questions, or feedback ("your content"). You retain ownership of your content. By publishing it you grant CRENC a worldwide, royalty-free, non-exclusive licence to host, display, reproduce, adapt, translate, and distribute it as needed to run and promote the Services and CRENC's educational mission.

You are solely responsible for your content and warrant that you have the rights to publish it. We may moderate, edit, or remove content that violates these Terms or that we believe is inappropriate, at our reasonable discretion. We are not obliged to monitor content but may do so.

8. Intellectual property

• Our content. All Services content — courses, webinars, articles, videos, images, logos, trademarks, and code — is owned by CRENC or its licensors and is protected by copyright, trademark, and other laws of Cameroon and internationally.
• Your licence. You receive a limited licence to view and use the content as described in Section 5. You may share short quotations with attribution and a link, but you may not redistribute course material in bulk. Nothing in this section limits any fair-use or fair-dealing rights you may have under Cameroonian or other applicable copyright law.
• Certificates. Certificates we issue verify that you completed a course and remain valid unless we withdraw them for good cause (for example, on discovery of academic dishonesty). Certificates do not confer any professional licence or certification from any regulatory body.
• Feedback. If you send us feedback or suggestions, you grant us a perpetual, royalty-free right to use them without obligation to you.

9. Fees and future changes

Courses on this Site are currently offered free of charge. We reserve the right to introduce paid courses, subscriptions, or optional services in the future. Any such changes will be announced clearly in advance and will not affect content you have already accessed under the free arrangement.

10. Educational disclaimer

Content on the Services is provided for educational purposes only. Although written and reviewed by qualified researchers and clinicians, it:

• does not constitute clinical, medical, legal, regulatory, or research-ethics advice for any specific situation;
• does not create a professional relationship (physician-patient, attorney-client, or supervisor-trainee) between you and any author or contributor;
• may not reflect the most recent guidance from your institution, your regulator, or the sponsor of a study you are working on.

Always consult a qualified professional and the current regulations that apply to your work before making a decision based on Services content.

You are solely responsible for any decisions or actions you take on the basis of Services content, and CRENC accepts no liability for such decisions.

11. Service availability and force majeure

We aim to keep the Services accessible around the clock but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any part of the Services with or without notice.

We are not liable for delay or failure to perform where caused by circumstances beyond our reasonable control, including but not limited to power outages, internet or telecommunications failures in Cameroon or elsewhere, hosting-provider incidents, cyberattacks, industrial action, epidemics, natural disasters, war, insurrection, or acts of a public authority.

12. Third-party links and services

The Services may link to third-party websites (for example Facebook, X/Twitter, LinkedIn, YouTube) or embed third-party content. We do not control those sites and are not responsible for their content, terms, or privacy practices. Your use of a third-party service is governed by that party's own terms.

13. Accessibility

We work to make the Services usable by as many people as possible and aspire to conformance with WCAG 2.1 AA where practicable. If you encounter an accessibility barrier, please email [email protected] with the subject "Accessibility" so we can prioritise a fix.

14. Limitation of liability

To the fullest extent permitted by Cameroonian law:

• We provide the Services "as is" and "as available" without warranties of accuracy, completeness, merchantability, fitness for a particular purpose, or non-infringement, other than those that cannot be excluded by law.
• We will not be liable for indirect, incidental, special, consequential, or exemplary damages — including loss of data, loss of profits, loss of opportunity, or reputational harm — arising from your use of or inability to use the Services.
• Our total aggregate liability for any claim arising out of or relating to the Services is limited to the amount you have paid us in the 12 months before the event giving rise to the claim, or the maximum amount permitted by Cameroonian law where lower. Where you have paid nothing, our liability is limited to the equivalent of fifty thousand (50,000) CFA francs.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Cameroonian law, including liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

In no event shall CRENC’s directors, officers, employees, volunteers, or contractors be personally liable to you for any claim arising out of or relating to the Services. Some jurisdictions do not allow the exclusion or limitation of certain damages; to the extent a limitation in these Terms cannot lawfully apply to you, it does not apply.

15. Termination

• By you. You may stop using the Services and delete your account at any time.
• By us. We may suspend or terminate your access — with or without notice — if you breach these Terms, if we are required to do so by law, or to protect the safety or integrity of the Services or other users.
• What survives. Sections on intellectual property, user-generated content, disclaimers, limitation of liability, governing law, and general provisions survive termination.

16. Governing law and dispute resolution

• Governing law. These Terms are governed by the laws of the Republic of Cameroon. Where the Services process personal data, Law No. 2024/017 of 23 December 2024 additionally applies.
• Good-faith negotiation first. If a dispute arises, you agree to contact us at [email protected] with the subject "Dispute" and to attempt to resolve the matter through direct, good-faith negotiation for at least 30 days before commencing formal proceedings.
• Courts. If the dispute cannot be resolved through negotiation, it will be submitted to the exclusive jurisdiction of the competent courts of Yaoundé, Republic of Cameroon.
• Nothing in this section prevents either party from seeking urgent injunctive or protective relief from a competent court.
• Nothing in these Terms limits any mandatory consumer rights you may hold under Cameroonian law or the mandatory law of your country of residence.

17. General provisions

• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and CRENC concerning the Services.
• Severability and reformation. If any provision is held unenforceable by a court of competent jurisdiction, that provision shall be reformed to the minimum extent necessary to render it enforceable, and the remaining provisions shall continue in full force.
• No waiver. Our failure to enforce a right is not a waiver of that right.
• Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity that continues CRENC's mission.
• Language. These Terms are published in English and French. In the event of a conflict, the version in the language you actually agreed to prevails; where that is uncertain, the French version prevails as the language of record in Cameroon.
• Notices. Notices to you may be sent to the email address associated with your account. Notices to us must be sent to [email protected] (subject "Legal notice") or to our postal address below.

18. Contact us

Clinical Research Education, Networking and Consultancy (CRENC) Rue 1.354, Nouvelle route Omnisport, P.O. Box 3787, Yaoundé, Cameroon Email: [email protected] Phone: 00 237 243 154 601 Web: www.crenc.org